Congratulations on your loan approval! The loan closing step means your loan application is approved, and you need to take action to complete the loan closing process in order to activate your loan. To start, you should log into Happy Mango as soon as you receive an email and text notification from Happy Mango. You will have 12 days to complete this part of the process and once the loan offer expires, you may need to re-apply again.
Here are the steps you can take to accept an offer after you log on to your Happy Mango account
- Go to the "Applications" section of the dashboard or go to the "Applications" page from the top right drop-down menu. Click on the "Action Required" text under Status.
- You may be asked to enter your banking account information to set up automatic ACH if you did not complete this step during the loan application. After you confirm your bank account is added to Happy Mango and showing on the "My Financial Accounts" tab, you need to enable the bank account you want to use for making repayment- click on the "Use for Payment" link. Once this is done, you will find this account on the Payment Sources page and the account is shown as verified for sending payments.
- The next step of closing the loan is to sign the borrower's contract with an "E-Signature". Once the contract is signed, the loan application is finalized. Please review the contract details carefully. If there is a co-borrower, the co-borrower will receive an email notification to sign after the primary borrower has completed the signature. The co-borrower will also need to e-sign the document to complete this step. After all the signatures have been submitted, you can download a copy of the signed document from Happy Mango and a copy will be sent to your email address.
- Upon completion of the loan signing, we will be prompted to proceed with fund disbursement. There is nothing for you to do at this point. For more information on when you will receive the funds, check out this article. https://support.irc-ceo.org/hc/en-us/articles/6887404255380-When-can-I-expect-to-receive-loan-funds-
Please contact us or your financial coach if you have any questions or encounter any difficulty during the loan closing step.