Lending FAQs: Where can I get help if I cannot submit my application?

If you face any issues during the application process, contact your local financial coach. They are your main resource for questions about CEO loan applications and are here to help you.

Common issues you may face include obtaining the referral link to the application, linking your bank account to Happy Mango, verifying your eligibility for a specific loan type, following up on your loan status three weeks post-application submission, or requiring assistance with signing your loan contract on Happy Mango. Please be assured that your financial coach is available to guide you through each step of the process.

In the event that you experience any platform-related issues while utilizing Happy Mango, you may conveniently log into your account and submit a support ticket. Alternatively, you can reach out to the Happy Mango Help Desk by emailing help_user@happymangocredit.com or by submitting a request ticket through Happy Mango's help center.

Finally, if you have any inquiries regarding loan underwriting, please feel free to contact us directly. We are committed to ensuring that you have a positive experience throughout the loan application process, and we are always here to provide the necessary support.