The CEO Team

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Última actividad de The CEO Team
  • The CEO Team creó una publicación,

    Service Incident - Happy Mango Institution Account Slow-loading and Timeout 5/1/2025

    Completada

    Incident 5/1/2025The CEO team has been experiencing performance issues with our Happy Mango institution account. On April 18th, the CEO team reported multiple instances of various pages responding ...

  • The CEO Team creó una publicación,

    Service Incident - Happy Mango Account Creation 12/27/2024

    Completada

    Resolution Update 1-6-2025No actual solution was provided. Happy Mango's new user authentication has a quota limit, and the sign-up process now appears to be fixed. Incident 12-27-2024We have recei...

  • The CEO Team creó una publicación,

    Loan Rate Sheet Updated (Effective 04/15/2024)

    The interest rates for personal loans, auto purchase loans, auto refinance loans, and business loans over $5,000 have been updated, and the maximum amount for personal loans has been reduced from $...

  • The CEO Team creó una publicación,

    Service Incident - Expired Certificate on Happymangocredit.com 2/27/2024

    Completada

      Feb. 27, 2024Resolution UpdateHappy Mango website security certificate has been restored. The issue has been fixed as of 2:00 pm EST.IncidentAt 12:45 pm EST, CEO was made aware that there is curr...

  • The CEO Team creó una publicación,

    Service Incident - Co-applicants unable to sign loan contract - 8/25/2023

    Completada

    It has come to our attention that a bug in Happy Mango's loan closing process has led to some co-applicants not receiving the signature request emails since Friday, 8/25/2023. This issue is likely ...

  • The CEO Team creó una publicación,

    Checking Application Status

    Completada

    We have some wonderful news from Happy Mango to share with you! After you've submitted your application, you'll be able to log in and keep track of where your application stands in the review workf...

  • The CEO Team creó una publicación,

    AutoPal SMS Text Notification - 7/28/2023

    Completada

    Hello. If your seven digits loan number starts with 100, your loan is serviced by our lending partner, AutoPal. We recently activated our SMS Text Notification on AutoPal for all active borrowers t...

  • The CEO Team creó una publicación,

    Loan Rate Sheet Updated (Effective 6/1/23)

    The rate sheet has been updated: Business loans amount and term updated CEO loans now available to DC residents No changes to consumer loan products Visit the current rate sheet here - https://supp...

  • The CEO Team creó una publicación,

    Service Incident - Happy Mango Funding Delayed - 3/17/2023

    Completada

    We became aware of a bug in Happy Mango that has delayed the disbursement of all loans since the beginning of March.   The issue has been resolved and all disbursements are now in process, meanin...

  • The CEO Team creó una publicación,

    Private Party Auto Purchases Update

    For all future car purchases from a private party, CEO is updating our policy to require a private seller to complete the transfer of vehicle ownership, with CEO added as a new lienholder and provi...