Service Incident - Co-applicants unable to sign loan contract - 8/25/2023

It has come to our attention that a bug in Happy Mango's loan closing process has led to some co-applicants not receiving the signature request emails since Friday, 8/25/2023. 

This issue is likely due to the migration of the e-signature application provider from eSignLive to DocuSign on Happy Mango's most recent release on 8/22/2023. Happy Mango development team is working with DocuSign to resolve this issue.  

We appreciate your patience and understanding during this time, and we commit to keeping you updated as we gather more information. We apologize for any disruption this may have caused. Please send us an email if you have further concerns or questions.