Self-Initiated ACH payment: If you want to make an unscheduled payment, you can click on one of the action links: "Pay Now," "Pay Off," or "Make One-Time Unscheduled Payment" on the "Loans" page.
Automatic ACH payment: If you have signed up for automatic ACH on Happy Mango, your payment is made automatically on each payment due date according to the loan payment schedule. You can see the account linked to making the ACH payments on the loan by selecting "Loans" from the top-right drop-down menu. You will receive an invoice email and a text a few days before the due date. You will also get a confirmation in email and text as soon as the payment has been made or failed.
AutoPal does not offer self-service. Please let us know the amount and date you want the extra or unscheduled payment scheduled. If it is a loan payoff request, we will send you the 10 Day Payoff to confirm the payment date.
In addition to emailing us with the request, we also have a Loan Servicing Request Form.
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