When you complete your loan application process, you have signed up for Happy Mango Smart ACH Automatic Payments. At least five days before the loan payment due date, you will receive an automated email and text message regarding the amount, the due date, and the account used for the payment. An invoice related to the upcoming payment can be downloaded online or from the email notification.
Occasionally, you might want to pay early for the next due payment or pay off the loan balance. You can log in and click on the "loans" tab.
Depending if you are browsing on your desktop or mobile, you will find several options on the "Loans" page. Here are the key highlights with screenshots of the desktop and mobile versions below:
- "SOS" button in red allows you to contact us directly to request changes in upcoming scheduled payments. Note that if you want to change an upcoming payment, you should submit the request three business days before the scheduled payment date. We cannot stop scheduled ACH payments if the transfer has been initiated.
- "Pay Now" allows you to make normal monthly loan payments anytime before the due date.
- "Pay Early" allows you to make a one-time unscheduled payment of any amount of $5,000 or less.
- "Pay Off" allows you to pay the loan in full. Note: this is only available when the remaining loan balance is $5,000 or less. The question mark (?) icon next to Pay Off will display a note if the balance is more than $5,000.
- If you want to pay off the loan with a $5,000 or more balance, you can initiate a series of payments under $5,000 in the account. Alternatively, we would need the information requested on this form to coordinate payment outside of the system.
- The pencil icon under Automatic ACH allows you to change the connected bank account for loan payments
- The download icon next to Loan Repayment Schedule allows you to download a copy of your current loan schedule
Desktop
Mobile
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